Cancellation

Cancelling without enough notice will result in a non-refundable cancellation fee;

48 Hours- will result in a non-refundable charge of 50% of base service price

24 Hours- will result in a non-refundable charge of 100% of base service price

Why do I do this?

Well, when you cancel with such short notice I am not always able to fill your spot, resulting in loss of income. I strongly rely on everyone showing up for their booked appointments.

Don’t let this scare you!

We all know sometimes this is out of your control. I recommend shooting me a message as soon as you know you won’t be able to make you appointment, day or night.

Late?

Unfortunately, when you are running late, it causes me to run late. This is not fair to following guests and we may have to for-go a portion of your service.

Guests are still required to pay full service amount.

Refunds

I do not do refunds. This is why when you sit in my chair we do a detailed consultation to assure we are on the same page.

But, hair is unpredictable, it doesn't always do what we want and I want you to love you hair.

If you are not 100% happy after your service, no hard feelings! reach out within the first 48 hours and I would be happy to book you in for any alterations free of charge.

Why do I do this?

I still need to cover the cost of product used and the time spent on your hair.